Privacy Policy

This Privacy Policy explains how Aethel ("we", "us") collects, uses and protects information you provide when using our website.

1. Information We Collect

When you submit an inquiry form, we collect the information you enter: name, company, email address, phone number, country, product of interest, estimated quantity and message. We also automatically collect basic technical data (browser type, device, approximate location) through analytics tools to improve our website.

2. How We Use Your Information

We use your information solely to respond to your inquiry, prepare quotations, and communicate with you about our products. We do not sell, rent or trade your personal data to third parties.

3. Cookies and Analytics

Our website may use cookies and Google Analytics to understand how visitors use the site and to improve performance. You can disable cookies in your browser settings at any time.

4. Third-Party Services

Our website is hosted on Vercel, and inquiry messages may be delivered by email services such as Resend. Communication via WhatsApp is handled by WhatsApp. These providers process data under their own privacy policies.

5. Data Retention

We retain inquiry data for as long as needed to serve your request and maintain business records, after which it is deleted or anonymized.

6. Your Rights

If you are in the EU/UK, you have the right to access, correct, or delete your personal data, and to object to processing. To exercise these rights, contact us at the email below.